​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​ ​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​ IPPB 


At India Post Payments Bank, we believe that a nation can only grow when every citizen gets an opportunity to prosper, regardless of their way of life. With simple, diverse and growth oriented offerings, IPPB aims to give every Indian access to efficient banking services.

Incorporated as a Public Sector Bank under the Department of Posts with 100% GOI equity, IPPB has launched on January 30th, 2017 in Ranchi and Raipur with the objective of being present in all corners of India by the end of the year.

For now, IPPB is offering Savings account up to a balance of Rs 1 Lakh, along with digitally enabled payments and remittance services of all kinds between individuals. In due course, IPPB will also provide current accounts and access to third party financial services like insurance, mutual funds, pension, credit products, forex, and more.


Here are the 3 features central to IPPB’s operating philoso​phy:

Convenience at your fingertips: We promise to make banking a simple, affordable and convenient experience for Indians across the nation. That’s why we make sure that citizens across the nation get seamless access to government benefits directly from their respective IPPB bank accounts and make the most of the financial opportunities available to them.

Pioneer in inclusive bankingAt IPPB, we encourage smart saving and investment habits with our easily accessible banking services. Our vision is to extend banking facilities to the remotest corner of the nation. Our services transcend geographical borders. That’s how we aim to simplify banking and bring prosperity to every doorstep.

Efficiency of banking networkIPPB provides the most effective, accessible and readily available banking network across the nation. IPPB will soon offer banking services through digital channels like mobi​le, UPI, debit cards which can be used at ATMs, PoS and mobile-PoS. This facilitates all-round connectivity with your bank and helps you access your account details instantly.

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​At India Post Payments Bank, we believe that a nation can grow only when its people prosper together. With financial inclusion, trustworthy banking advice and reliable services at the heart of our philosophy, we envision a future full of promises and possibilities. Even a little saving can go a long way if channelize correctly. That’s why, at IPPB, we aim to ensure equal financial access to every Indian, regardless of who they are and where they live. Here is a glimpse of what IPPB offers.

Banking Services for Everybody​​
Domestic Remittance Services​​
Direct benefit Transfer​​
Doorstep Banking​​


Banking Services for Everybody:

IPPB offers 3 distinct accounts, tailored to suit the requirements of people everywhere.

Regular Account – Safal
Basic Savings Bank Deposit Account (BSBDA) - Sugam
BSBDA Small - Saral

While the Safal Account is packed with features, the Saral Account is aimed at people with limited banking experience. ​

Click for more details ​    ​423 KB​​​

The following services are available across the different accounts.

Domestic Remittance Services:

IPPB will provide an inexpensive and secure medium to transfer funds via its domestic remittance offering. All customers of IPPB would be eligible to avail a host of different modes of domestic remittance subject to the stipulated constraints – NEFT, IMPS, AEPS, UPI and *99#

Click for more details   ​  219 KB

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Direct Benefit Transfer (DBT):

DBT program aims to transfer subsidies directly to the people through their bank accounts, which will in turn reduce leakages, delays and other similar challenges.

Funds from the disbursing agency are automatically credited into the beneficiary accounts through NACH/APBS instead of cash disbursal. IPPB will provide cash out of the subsidies at the customer's doorstep by combining this service with Doorstep Banking.

Doorstep Banking:

We look forward to extending our relationship with banking at your doorstep. Doorstep banking allows a customer for a nominal fee to request and avail banking and related services at their door. The services currently offered are as follows:​


  • Cash deposit
  • Cash withdrawal
  • Balance enquiry
  • Aadhaar to Aadhaar funds transfer

    With “Aapka bank, aapke dwaar”, what you see is what you get.

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    • India Post Payments Bank has been incorporated as a Public Limited Company by the Department of Posts, Government of India, on 17th August, 2016.
    • IPPB started its operations on 30th January, 2017 by opening two pilot branches, one at Raipur and the other at Ranchi.​
    • IPPB proposes to open 650 branches to cover almost all the districts of the country.
    • IPPB has engaged M/s Deloitte India PLL, as consultant, for guiding the bank to put in place robust systems and procedures for setting up and running its affairs in a smooth and efficient manner.
    • M/s EIT Services India Pvt. Ltd., have been engaged by the Bank as Systems Integrator, which will help in bringing hardware and software components and all sub-systems together and ensuring that these function harmoniously. The Systems Integrator will suggest complete digitization and automation solutions to the Bank.
    • Recruitment for various positions in IPPB has started and about 3,500 personnel shall be recruited across the country in the next few months.
    • ​​​ Shri Suresh Sethi former MD&CEO of Vodafone MPesa appointed as MD& CEO of IPPB  ​  40.1 KB​​
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    Work with India’s largest banking network and make a real difference. Explore the different ways you can become a banker to the nation​.

    ​​Customer Service Policies

    Banking Ombudsman Scheme   675​ KB
    Cheque Collection Policy   500 KB
    Citizen's Charter   416 KB​​
    Code of Bank's Commitment to Customers   436​ KB
    Comprehensive Deposit Policy   571 KB
    Customer Compensation Policy ​  329 KB
    Customer Protection & Grievance Redressal Policy   279​ KB
    Customer Right Policy  498​​ KB
    Death Claim Form - No Nomination   642​ KB
    Death Claim Form - Nomination Executed   155​ KB

    Contact Us 

    Contact Centre for all queries, requests and feedback/complaints

    Toll Free Number: 155299

    (Service available from 6 am to 10 pm on all days of week)

    Debit Card Hot Listing/Blocking

    Toll Free Number 155299

    (Service available from 6 am to 10 pm on all days of week)

    Principal Nodal Officer

    Shri G. R. Bansal

    ​Chief Sales & Marketing Officer

    India Post Payments Bank Limited

    Malcha Marg Post Office Building

    Chanakya Puri

    New Delhi 110021

    Telephone NO. 011-26113117

    Email ID: contact@ippbonline.in    ​​

    Write to Us

    Registered Office

    India Post Payments Bank Limited, Post Office, Speed Post Center Building, Market Road, New Delhi 110001. India

    Click here for Branches   162​ KB
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